Terms of Use & SMS Messaging Policy
Effective September 16, 2026. heavydutytowinghouston.com is operated by Heavy Duty Towing Houston.
Using this site
This website provides information about our heavy towing and recovery services and a way to reach dispatch. Submitting the form or calling us does not by itself create a contract for services; a job is accepted when our dispatcher confirms it with you. Rates, ETAs, and availability described on this site are general information and the specific terms of any job are confirmed at the time of dispatch and on the invoice. Non-consent tows requested by law enforcement or property owners are governed by Texas law and applicable local rate schedules.
Accuracy
We work to keep this site accurate, including equipment ratings, which are the manufacturer's published figures and not a guarantee of capacity on any particular job. Content is provided as is, and we are not liable for decisions made based on general information here rather than on a dispatcher's confirmation.
SMS / text messaging program
Program name: Heavy Duty Towing Houston dispatch updates. Purpose: service messages about a towing or recovery request you made, such as callback attempts, ETA updates, requests for scene details or photos, and links to estimates or invoices. We do not send marketing texts under this program.
How you opt in: by checking the consent box on our dispatch form, by asking a dispatcher to text you, or by texting us first. Message frequency: varies by job; typically a handful of messages per request. Cost: message and data rates may apply according to your mobile plan.
Opt out: reply STOP to any message and you will receive one confirmation and no further texts. Help: reply HELP or call (346) 200-8144. Privacy: mobile numbers and consent information are not shared with third parties or affiliates for marketing. See our privacy policy. Carriers are not liable for delayed or undelivered messages.
Intellectual property
The text, design, and images on this site belong to Heavy Duty Towing Houston or are used with permission. Manufacturer names and product names are the property of their owners and are used only to identify the equipment we operate.
Governing law
These terms are governed by the laws of the State of Texas. Venue for any dispute arising from this website lies in Fort Bend County, Texas.
Contact
Heavy Duty Towing Houston, 16002 Old Richmond Rd, Sugar Land, TX 77498. (346) 200-8144.