You got the call, you are on scene, and it needs a rotator you do not have. Call us. We put a 50-ton rotator and a recovery crew on your scene, work under your direction or take the lead on the rig, and bill it the way you want. No poaching, no business cards handed to your customer, no drama.
How rotator support for tow companies works
- You call dispatch and tell us what is on the ground and who is in charge on scene
- We quote the rotator and crew before we roll and give you a real ETA
- Our operator works with your crew; your company stays the company of record with the customer and the police
- We bill your company at tow-company rates, or bill the customer directly if you prefer
- You get the photo set and an itemized invoice you can pass through
When tow companies call us
Loaded rollovers on rotation calls, equipment in the ditch, buses on their side, and jobs where the police want the road open faster than a straight wrecker can manage. Light and medium duty operators use us for the occasional heavy call so they never have to turn down an account. Heavy operators use us when their own rotator is on another job or two hundred miles away.
Statewide availability
The rotator is based in Sugar Land and runs the Houston metro on short notice. For scenes in Beaumont, Victoria, Bryan-College Station, Austin, San Antonio, or Dallas-Fort Worth we quote transit time honestly and dispatch when it makes sense for you and your customer.
On the job
What dispatch will ask you
- Your company name and the operator in charge on scene
- Location, unit, load, and what has already been tried
- Who is billing: you or the end customer
- Whether law enforcement has a clearance deadline
- Your dispatch callback number
Questions we get about for tow companies
Will you contact my customer directly?
Only if you ask us to bill them. Otherwise all communication runs through you, and our crew refers any customer questions on scene back to your operator.
What are your rates for tow companies?
Tow-company rates are quoted per job based on distance, duration, and what the scene needs. Regular partners get standing rate sheets. Call dispatch and ask.
Can we set up a standing arrangement?
Yes. Several Houston-area tow companies have us as their rotator on call. We can set up a rate sheet, a billing contact, and a direct line for your dispatchers.